House of Brides offering refunds

MOBILE, Ala. - A sign on the door at House of Brides is telling customers to go to a shop in Daphne, Brides Maids Galore and More. Donna Carpenter is the owner. "This is the third time since I have seen in the last 30 years to see what these stores go into and leave these brides hanging," said Carpenter.

She added if your dress still in production,she may be able to call suppliers and have the dress shipped directly to her store instead of House of Brides. However, for those dresses already at the shop there is not much she can do for brides. "If the dress has already been received at House of Brides, they will probably have to reorder altogether."

Denise Reavis spent almost 900 dollars for her daughter's dress. She paid in full. Reavis did call the store, but got a voice recording. "That's the only time I talked to anybody and that's not a person, that's just a recording," said Reavis. Reavis said she will fight for that special dress.

And in the meantime other couples who hope to eliminate any more pre-wedding anxieties may be able to still find that favorite white gown . The voice recording said they company will start issuing refunds beginning December 1, 2008. But you have to call and leave your contact information.

The number is 605-2681.