Updated: Saturday, 28 Nov 2009, 10:03 PM CST
Published : Saturday, 28 Nov 2009, 10:03 PM CST
Cruise ship passengers on the Norwegian Dawn had to deal with some scary moments at sea. The vessel which set out for a nine day trip around the Caribbean temporarily lost power Friday morning.
Fox10 News spoke with a passenger who is on that ship. He said the outage was unsettling for many.
Ivan Brannan was among thousands of passengers on board the Norwegian Dawn. He said what was supposed to be a luxurious and relaxing cruise, which ended as an unnerving extended vacation.
Passengers dealt with some rough conditions.
"No water, no electricity, no elevators for obese people and handicap and very hot. Deck 7, the front desk was pandemonium, crazy," Brannan said.
The ship experienced mechanical problems and lost power about 95 miles north of San Juan, Puerto Rico.
"For 12-18 hours we came up with a little generating power, a little propulsion so the boat moved. Thank goodness it wasn't 12-18 foot seas. We were riding a small swell when we were out there. It was really bad. The power went out we were left all day at sea floating adrift. The Coast Guard came and brought us some parts, and we limped into Puerto Rico," Brannan added.
Partial power was restored. The ship departed Miami last Friday and was supposed to return Sunday. Now the cruise line said it will help passengers make travel arrangements.
"They're starting to give us flights and they guaranteed us chartered buses and flights," Brannan said.
Norwegian Cruise Lines said it will give each passenger with a 75 percent refund and a 50 percent percent future cruise credit, which will be good through the end of next year. We tried to contact the company, but our calls were not returned.