Protecting Your Credit: Hackers could be selling your credit car - FOX10 News | WALA

Protecting Your Credit: Hackers could be selling your credit card information on Facebook

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MOBILE COUNTY, AL (WALA) -

FOX10 News Investigates is looking out for you when it comes to protecting your credit card information. Investigative Reporter Shelby Myers has uncovered one black market method that could be selling your credit cards on Facebook. In the process, she also discovered dozens of accounts advertising bulk sales of credit card account information, one even claiming their illegal business was right here on the Gulf Coast.

A page titled "Sell CVV" on Facebook describes itself as a business service in Mobile. The thieves were using a Mobile home address. We visited the address and the homeowner said he had no idea.

A Mobile FBI agent who wanted to remain anonymous, because he sometimes works undercover, tells us using real, physical addresses is something hackers do to look legitimate. 

"Putting up websites that look, or even crafting emails that look legitimate in order to entice somebody to think 'OK, this is a reputable firm, this is somebody I can give my information or my credit card information to' so that would be a typical reason they would do that," the undercover FBI agent said.

The "Sell CVV" page also listed a phone number with an Iowa area code.  FOX10 News Investigates called it and was told it's a company selling buttons the elderly can push if they've fallen down.
Mobile Secret Service Agent Jason Smith says just because the number is listed, doesn't necessarily mean that company is the one doing the scamming.

"Many of the entities that are trying to obtain personal identifiers or financial information can spoof the numbers and so a person sees the phone number on the caller ID and it appears to be from say a mobile area code and so it gives them a little more credence and they believe that the person who is contacting them is a trusted individual," Smith said.

Facebook has since shut down the "Sell CVV" page, stating their standards don't allow for the sale of credit card or CVV numbers. They even admitted it's an industry-wide issue and their security systems run millions of times per second to catch and remove those pages, but that's not always enough.

"Sell CVV" is just one example of pages that might be selling your information.

"They're trying to get rid of them and sell them before the victims become aware of it and take action to cancel the card. There's a shelf life associated with a stolen credit card so once the date is compromised, they may only have hours or a couple of days, maybe if they're lucky to dump that data and get paid," the undercover FBI agent said.
 
FBI agents tell me hackers charge $3 to $7 per credit card, and the number one place they're stealing it?

"Is through the skimming devices as being able to capture the data off the credit card or right off the machine that a victim is unknowingly using and their date is being stolen," Smith said. 

FOX10 News Investigates did some digging to find out how many credit card fraud cases the Gulf Coast has seen just last year. In Baldwin County, sheriff's deputies say they've investigated 20 cases, but in Mobile County, investigators say they have worked on 250 cases.

"I mean I appreciate you working on the story," the homeowner who's address hackers used said.

FBI agents say he's just one of many in the state who fall victim to hackers, but there are a couple of ways you can avoid becoming a victim of this scam. Update your devices and have multiple email accounts--so if your email is hacked, all of your information won't be in one place. Also, hackers use code words such as "Fullz, Dumps, Sell CVV and CC". If you see an account with that type of lingo, report it.

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