Greene & Phillips: How to choose a lawyer

Published: Jun. 16, 2026 at 11:35 AM CDT

MOBILE, Ala. (WALA) - After an accident, many people don’t even know where to begin when it comes to choosing an attorney. Between television commercials, billboards, social media ads, and online reviews, the number of options can feel overwhelming. Joining us today is David Greene from Greene & Phillips Injury Lawyers to talk about what people should look for when choosing a lawyer.

David, people are bombarded with lawyer advertisements everywhere they look. How should someone even start narrowing down their options? It can definitely feel overwhelming. One of the most important things people can do is look beyond the commercials and focus on finding a law firm they genuinely trust and feel comfortable with.

What are some qualities people should look for? Experience is important. You want a law firm that regularly handles personal injury cases and understands how insurance companies operate. But customer service and communication are just as important. You deserve a law firm that returns your calls, answers your questions, and keeps you informed throughout the process.

Because after an accident, people are already dealing with enough stress.

Exactly. The last thing someone needs is feeling ignored or confused by their own attorney. A good law firm should help reduce stress, not add to it.

Do some people worry their case isn’t “big enough” to matter?Absolutely, and that’s something we really try to emphasize at Greene & Phillips. Every case matters because every client matters. What may seem like a smaller injury to someone else could still have a major impact on that person’s health, finances, and daily life.

So people shouldn’t feel intimidated about reaching out for help?

Not at all. A good attorney should make you feel comfortable asking questions and understanding your options, regardless of the size of the case.

What’s the biggest thing you want viewers to remember when choosing a lawyer?

Choose someone you trust, someone who communicates with you, and someone who treats your case like it matters- because it does. Experience matters, but so does how you’re treated along the way.

If someone has questions after an accident, how can they contact Greene & Phillips? You can stop by our office at 51 North Florida Street anytime- no appointment needed. You can also call or text us at 251-300-2000, or visit GreenePhillips.com