Closed Captioning or Audio Descriptions

Do you have questions or issues related to Closed Captioning or Audio Descriptions on FOX10 WALA?

Here’s who to contact:

For immediate Closed Captioning or Audio Description Concerns, please contact our captioning hotline:

Phone: 251-434-1194

Fax: 251-434-1120

Email: WALA-Captions@gray.tv

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day. Written Closed Captioning or Audio Description Complaints should be directed to the following:

Renald Robinson

Closed Captioning Coordinator/ENT Coordinator

WALA FOX10

1501 Satchel Paige Dr.

Mobile, AL 36606

Phone: 251-434-1194

Fax: 251-434-1120

Email: WALA-Captions@gray.tv

With your written complaint please include any contact information, such as address, telephone number and email address, the name of the program, date, time and nature of the captioning issue.

Before sending a formal written complaint, we recommend that you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.